Education & Training
... Retail, Business & Hospitality
... Frontline Management
- What is Frontline Management?
- Why Frontline Management Training?
- Certificate III in Business (Frontline Management)
- Certificate IV in Business (Frontline Management)
- Diploma of Business (Frontline Management)
| What is Frontline Management? |  |
The Frontline Management Training Program covers the core management competencies required by contemporary operational managers. It is particularly appropriate training for those who have come from a technical/trade background or people who are in a new promotional position and now find they are supervising others. It includes all the essential skills of negotiation, team building, delegating, conflict resolution, etc; an excellent induction program for newly promoted staff.
Our Frontline Management Training Program is facilitated by industry-respected professionals. We specialise in tailoring our training to suit organisational needs. We also offer pathways into further studies. Articulation into such programs as the Master of Business Administration at the University of New England is possible.
Flexible study options and delivery modes, combined with extensive experience in delivering Frontline Management Training Australia-wide, translate to our Frontline Management program being one of the most respected in the country.
| Why Frontline Management Training? | |
This program is practical. It concentrates on the concept of workplace learning, which ensures its relevance to your particular situation and business.
- become an effective team leader
- are a proactive and innovative contributor
- be recognised as someone who can plan and consistently reach their goals
- develop an effective and efficient team-oriented environment
- achieve greater profits and strategic outcomes.
| Certificate
III in Business (Frontline Management) BSB30504 |
|
Through MBG EDUCATION Pty Ltd
This program is a powerful change management tool. Frontline managers are central to improved productivity in the workplace. The workplace becomes the 'classroom' as participants improve their management skills on the job. Participants take on important tasks and relevant projects which are the vehicle for developing new skills and knowledge. Both the organisation and the participants benefit from this approach, which contributes to the development of a learning culture.
The course is customised to meet the enterprise needs. Typically the program begins with a diagnostic assessment, which recognises competencies already held and results in an individual training plan. Learning interventions include work-based action learning groups, project-based learning, coaching, mentoring, traditional workshops, self-paced and online learning materials.
In order to complete a Certificate III qualification, students must complete a total of six units..
Frontline Management is a nationally recognised management qualification concentrating on transferable management competencies. Participants will be able to apply these skills to advance to more senior management positions.
The maximum time frame to complete all units is 1 year.
| Certificate
IV in Business (Frontline Management) BSB41004 |
|
Through MBG EDUCATION Pty Ltd
The Certificate IV in Business (Frontline Management) includes 10 units of which you are to select 8. You must complete:
- 5 compulsory units.
- 3 elective units.
Each unit includes information and activities that will allow you to develop the skills and knowledge you need to manage your work performance and that of others.
The maximum time frame to complete all 8 units is 18 months.
| Diploma
of Business (Frontline Management) BSB51004 |
|
Through MBG EDUCATION Pty Ltd
This course trains you to manage people, information and resources at a Diploma level. It incorporates some of the subject matter of the Certificate IV of Business (Frontline Management) but adds additional details and units appropriate to the Diploma recognition.
To be awarded the Diploma of Business (Frontline Management) you must complete 11 units. Each unit includes information and activities that will allow you to develop the skills and knowledge you need to manage your work performance and that of others. You must complete 8 units in the core units group, and any 3 other units from either the elective or compulsory group.
The maximum time frame to complete all 11 units is 2 years.
